Auschwitz tour

Auschwitz Tour: How to Visit & Important Things to Know

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Are you thinking of visiting Auschwitz concentration camp, but not sure what to expect, how to get there, or which Auschwitz tour to choose? This guide should answer all your questions. Find out!

Auschwitz-Birkenau, aka Auschwitz concentration camp, or simply Auschwitz, is the largest of the Nazi concentration and death camps, dating from WWII. Visiting Auschwitz may be one of the most difficult and emotionally draining things you will ever do, but it is an educational experience that goes far beyond reading accounts of this dreadful period in human history.

Located in the town of Oświęcim (Polish name of Auschwitz), some 70 km west of Krakow, a visit to the Memorial and Museum Auschwitz-Birkenau is considered a must-do day trip from Krakow. Even if you have just a weekend in Krakow, an Auschwitz tour is really a must.

Our writer Christine recently visited Auschwitz and agreed to share her experience with our readers. I’ve also been to the Auschwitz museum, but my own trip dates from many years ago. This visit left a lifelong impression on me and it’s a place we are planning to revisit when our kids get a bit older… I was a teenager when I visited Auschwitz and, several decennia later, I can still see images of the camp in my memory as if it were yesterday… One thing I know for sure – it’s an experience that will stay with you forever.

This guide to Auschwitz is designed to help you plan your visit to this heart-breaking UNESCO World Heritage site. In this article, you’ll find some brief history, advice for getting to Auschwitz and visiting the camps, and also for the best Auschwitz tours (if required). Furthermore, you’ll get a better idea of what to expect from the Auschwitz day trip, both emotionally and practically. At the bottom of this article, you can also find some essential practical information for your visit. Read on!

Arbeit Macht Frei gate at Auschwitz I site
The infamous ‘Arbeit Macht Frei’ gate at Auschwitz I site
   
How to visit Auschwitz Birkenau
 

Should You Visit Auschwitz?

First, let’s cover the most important question – should you visit Auschwitz? This is a question we pondered quite deeply. On one hand, we had already planned a visit to Krakow, so visiting Auschwitz seemed a natural choice. On the other hand, it was the uncomfortable feeling that a ‘sightseeing’ tour to the site of such unbelievable horror is, perhaps, in some way insensitive to the memory of those that suffered so terribly there.

We were also concerned about the extent of the emotional impact such a visit would have on our group.

Having spent a day at Auschwitz, I can say without reservation that visiting the camps is a harrowing – yet necessary – experience. It gives you a greater understanding of the events that occurred. The camps have been preserved as a memorial to those who suffered and died there – whose memory it’s so important to honor. Some of the exhibits reinforce the fact that this was not an episode in ancient history, but something shockingly evil that occurred in our recent past.

Above all, a visit to Auschwitz deepens your sense of outrage that such horrors could have been inflicted on innocent people, increasing your determination to speak out against bigotry and injustice whenever you encounter it in the future.

Striped pyjamas at Auschwitz concentration camp
A visit to Auschwitz is very confronting and heart-breaking
 

Auschwitz Concentration Camp

Interesting to know: While the total number of people who died in Auschwitz is uncertain, it is estimated that over 1,3 million people were sent to Auschwitz concentration camp and over 1,1 million people died there. The vast majority of the victims were Jews, but there were also Polish, Roma, and Soviet war prisoners…

Something we didn’t realize before visiting is that the Memorial and Museum Auschwitz-Birkenau is actually made up of two camps: Auschwitz I and Auschwitz II (Birkenau). The camps are about 3 km apart and any Auschwitz tour includes a visit to both of these camps. In the past, there was also a 3rd camp – Auschwitz III-Monowitz, which was purely a labor camp/ However, there is nothing left of it, apart from a memorial next to the road.

Auschwitz I was built by the Nazis in 1940 and initially used as the headquarters of the SS, as well as a detention place for Polish Political prisoners. However, its role quickly changed and Auschwitz was designated for use as the ‘final solution’ for all those perceived to present a threat to the Nazi regime (mainly Jews). It was here that millions of innocent people were subjected to cruel medical experimentation and murder.

The number of prisoners and the sheer scale of its human intake quickly became too great, so the second camp – Auschwitz II (Birkenau) – was built as a ‘death camp’ in 1941. People were brought here from all over Europe in cattle trucks via the railway that led directly into the camp. These railway tracks are still there today as a haunting reminder of their purpose.

Practical info: With only 3 km between the two camps, it is possible to walk from one to the other in 30 to 40 minutes. But there is also a free shuttle bus available, which runs at regular intervals that depend on the season. If you are visiting Auschwitz with a tour or a private driver, they’ll take care of the transfers.

Auschwitz concentration camp chimneys
Ovens and barracks at Auschwitz concentration camp
 

Auschwitz I

Former Auschwitz I site is located near the village of Oświęcim (Auschwitz). It is the camp with the grimly famous ‘Arbeit Macht Frei’ sign over the gate – a sign which, cruelly, meant ‘Work sets you free’.

The experiments to investigate the effect of Zyklon B gas on humans began here and – chillingly – many of the empty containers are still displayed.

When you first enter the camp with a tour group, you may – depending on the time of year – be shown 20 minutes of harrowing footage shot by the Soviet army when they liberated the camp in 1945. If you are an independent visitor, you can ask if there are any plans to show the film that day, for which you would be charged a small fee.

The camp itself is composed of many separate blocks, which have subsequently been named according to whatever aspect of camp life the exhibits inside relate to. While some blocks are closed to the public, most are open and contain information panels in both Polish and English.

Many exhibits are stored behind glass in temperature-controlled environments in order to preserve them. The sheer number of items on display – from shoes to heaps of human hair – defies description. Yet, according to our guide, the quantity represents only a fraction of the true amount, which is stored elsewhere.

The hallways of many of the blocks are lined with photographs of the prisoners, some of whom were liberated but most of whom lost their lives here. The quality of the photographs – which look as if they were taken only recently – is outstanding. We found ourselves compelled to try to look at every face, to take a quiet moment to remember and honor these people.

Elsewhere on the site is a courtyard, scene of countless executions via gunfire. You will also see the framework for the prisoners’ gallows and the spot where Rudolf Hess – the longest-serving camp commander – was eventually hanged as a war criminal in 1947.

Auschwitz crematorium
Auschwitz crematorium
Luggage of Nazi victims at Auschwitz concentration camp
Upon arrival in Auschwitz, all personal belongings were gathered and sorted. Anything of value was taken by Nazi’s and sent back to Germany
Thousands of brushes at Auschwitz concentration camp
Thousands of brushes at Auschwitz concentration camp. Seeing all these personal items somehow makes you realize even harder the sheer magnitude of the Nazi ‘Final Solution of the Jewish Question’
Piles of shoes of Nazi victims at Auschwitz concentration camp
Piles of shoes of Nazi victims at Auschwitz concentration camp
 

Auschwitz II

Former Auschwitz II (Birkenau) site is the larger of the two camps. At one point, it held over 90,000 prisoners (compared to the 16,000 held at Auschwitz I).

Over 1.5 million people died at Birkenau, either as a result of the desperately poor living conditions or in the gas chambers.

We found this the bleaker and most desolate of the two camps. Its size is immense, with rows of barrack-like blocks as far as the eye can see, each set some distance apart from the next. In such a large, open area the wind is relentless, so it can get really cold here, especially if you are not visiting in summer. Since we were here in November, the wind and the cold helped us realize even better the harsh reality of how terribly difficult camp life must have been for the inmates.

As you enter the camp you immediately see the termination point of the railway lines that brought in the prisoners. It was here that the people were divided into those to be sent to the gas chambers and those deemed fit enough to work.

The main crematoria and gas chambers were constructed at Auschwitz II. You can now only see their ruins, as they were destroyed by the Nazis who tried to hide the evil acts they had committed.

Some of the blocks are open to the public, allowing you to see the shocking conditions in which inmates were forced to sleep and wash. Due to the sheer size of the camp, it is easy to move around and see exhibits clearly, even on the busier days.

Auschitz tour - how to visit Auschwitz Birkenau memorial museum in Poland
The unloading ramp and the ‘Gate of Death’ at Auschwitz- Birkenau
Deportation wagon at Auschwitz Birkenau memorial site
Cattle wagon used for deportation of Jews
The ruins of barracks and chimneys at Auschwitz Birkenau
Most barracks at the Auschwitz-Birkenau site are nothing but ruins. All that remains are the chimneys.
 

How to Visit Auschwitz

There are very limited facilities for tourists near to the camps, so most people stay in the city of Krakow and visit Auschwitz as a day trip from Krakow.

Good to know: Expect your tour of both camps to last at least 4 hours. Travel to and from Krakow is a round trip of at least 3 hours, so you will definitely need to set aside an entire day to visit Auschwitz. Most Auschwitz tours take 7-8 hours.

There are basically three ways how to visit Auschwitz:

  1. Independent visit with a guided tour at the camp itself (certain entrance times don’t require a guide, but it’s really advisable you visit Auschwitz with a guide).
  2. With a complete Auschwitz group tour, including transportation from Krakow and between the camps. These tours include a guide and some also foresee lunch at a local restaurant.
  3. Private tour with your own driver/guide from Krakow (this is the option we chose).
 

Below, you can find practical information for each of the options:

1. Visiting Auschwitz on Your Own

If you decide to visit Auschwitz on your own, there are certain things you should know. First, it’s really advisable to book your entrance slot in advance. Second, you’ll probably want to know how to get to Auschwitz. Find out!

Getting to Auschwitz

Auschwitz is such a popular place to visit that there are many options on how to get there.

  • By bus. By far the cheapest way to travel at only 12 – 15 PLN (3-4 EUR) one way, the bus trip from Krakow to Auschwitz takes between 1.5 to 2 hours. The Krakow MDA Bus station is located just behind Krakow’s Main Railway Station and there are four different carriers that operate the route, most running small buses. You can buy tickets from the office at the bus station, or from the driver. Most buses take you directly to the Auschwitz I camp. Do check before boarding, though, as some buses go straight to the Oświęcim Bus Depot, which is a considerable distance from the camp.
  • By train. There are frequent trains from the Krakow Glowny Main Station to Oświęcim, although the station in Oświęcim is located between the two camps. This means you will either need to walk (which takes around 25 minutes) or take a bus or taxi to the first camp – you can then use the free shuttle bus to visit the second. The train is around 20 minutes quicker than the bus but costs around twice as much. You can check the schedules and buy tickets here. Please note that the trains can be very busy early in the morning, especially during weekends.
  • By car. You can hire a car and drive to Auschwitz yourself, but car traffic is restricted in Krakow and you really won’t need it at any other time during your stay in the city. For that reason, you might prefer to take a tour or hire a private driver (more info further below). The journey from Krakow by car takes around 1 hour and 15 minutes via the motorway, but many private drivers will be happy to take you on a longer route by request, which allows you to see more of the surrounding areas.
  • With a guided tour – more information further below.
Guide to visiting Auschwitz
Auschwitz-Birkenau Memorial and Museum
 

What to Know about Auschwitz Tickets

Although both Auschwitz camps are free to enter, you MUST get a ticket and join a 3.5 hour guided tour to enter Auschwitz I, from March 1 to October 31. The only exception is if you visit before 10 am or after 4 pm. From November 1 to April 30, you need to buy the ticket to join the tour unless your visit is before 10 am, or after 1 pm. This obligatory guided tour costs 60 PLN (+- 15 EUR). Headsets are provided, so it is always possible to hear your guide, even when you are some distance apart.

Apart from at certain times of day (as detailed above), it is not necessary to join a guided tour. This is a good option for those who want to visit the museum at their own pace. If you decide not to join a guided tour, make sure you buy the guide book (available at the museum). It marks your route clearly and explains the importance of each area you visit. However, even if you visit Auschwitz at a time when the entry is free, you still need a ‘free ticket’ to enter.

Important: You can book tickets online three months in advance. If you are planning to visit Auschwitz on your own, I highly recommend doing this at least 2 weeks before your trip, because tickets get booked up quickly and many are bought in bulk ahead of time by group tour operators.

It is possible to turn up on the day and get a ticket at the office, but I wouldn’t recommend it as you may have to wait several hours, or you may not be permitted entry at all. Even in the low season, there were long queues of people here; you really don’t want to risk this if you’re visiting in high season.

TIP: If tickets on the official site aren’t available anymore, but you rather not book a group tour from Krakow, you can try booking a ticket and a guided tour of Auschwitz here. It’s more expensive, but I guess, better than not being able to visit at all.

Good to know: All tickets are timed, so it’s important that you turn up at the time you booked, or you will not be allowed entry. I actually recommend getting to the camps at least half an hour before the time on your ticket. You will need time to negotiate the crowds outside, to clear security, and to collect your headset if you booked a tour.

If your ticket doesn’t include a tour – but you decide on the day that you would like one – just go to the Visitor Centre, which is located opposite the bus stop.

The above guidelines regarding tickets do not apply to Auschwitz II, which is always free to visit without a ticket.

Camp fence at Auschwitz concentration camp
Camp fence at Auschwitz concentration camp
 

2. Auschwitz Tour

Booking an organized guided tour is by far the easiest way to visit Auschwitz from Krakow. Your transportation and tickets are taken care of, so there is nothing to do besides turn up at your departure location at the right time.

Good to know: If you book a complete tour with transportation, the tour operator will take care of your timed Auschwitz entrance tickets as well. This is also the best way to be able to visit Auschwitz if you didn’t reserve your tickets in advance.

While we aren’t big fans of guided tours, some places really require local insight and more information in order to truly appreciate them. Auschwitz is a site that you really should visit with a guide. Guided tours are extremely informative and are sometimes led by those with links to the camps, adding a greater level of insight.

There are many tours available that include transport from the city. The choice might be overwhelming, so we did some research and picked some of the best options – see below.

Below are some of the best Auschwitz tours from Krakow:

  • Guided tour from Krakow. This is the cheapest, best-rated and by far the most popular Auschwitz tour. You can choose between five different languages and you can book a tour with a big bus or (more expensive) with a smaller group. Note that the price doesn’t include lunch and the break is really short, so it’s best you bring your own snacks.
  • Guided big bus tour from Krakow. This tour is pretty much the same as the first one in terms of itinerary, price, as well as customer ratings. You can choose a tour in five different languages; the only difference is that this is always a big group tour.
  • Guided minivan tour from Krakow. This is a small-group Auschwitz tour with amazing reviews. A bit more expensive than the big group tours, this will probably be a more relaxing day trip. The itinerary is pretty much the same as the tours mentioned above and lunch is not included.

TIP: There are also Auschwitz day tours from Warszaw (you can find all the best options here) as well as from Katowice (see the best options here).

Auschwitz day trip
Camp fence and watchtower in Auschwitz
 

3. Private Auschwitz Tour

If you want all the advantages of a group tour, but don’t like to spend the whole day with a group of strangers, then a private Auschwitz – Birkenau tour might be a better option for you. Another advantage is that private drivers will pick you up straight from your hotel and often they’ll be more flexible in terms of the tour duration, giving you more flexibility in terms of sightseeing as well as lunch.

If you are traveling with a bigger family or a group of friends, as we were, then a private tour is not much more expensive than a group tour.

There are several options: hiring a private driver (so for transportation only) or hiring a private driver in combination with a guided tour. Even if you just hire a driver, you can always join a guided tour offered at the museum itself. One thing you really have to make sure is that your private tour includes pre-booked entrance tickets.

There are many options when it comes to private day trips to Auschwitz. It’s important that you check a couple of them because prices can differ quite significantly depending on your group size and what’s included.

Here are some of the best options for a private Auschwitz day trip:

  • Private transfer from Krakow. This is the cheapest well-rated private trip to Auschwitz that I found. It includes Auschwitz entrance tickets (that are free anyway), but it’s not clear if the guided tour is included (and, taking into account their price, it probably isn’t, so count another extra +-15 EUR per person for that). The total duration of the tour is just 5 hours and it’s also not clear whether you can ask to stay longer. If you’re just looking for transportation between your hotel in Krakow and Auschwitz, then this is a good option, but not more.
  • Private guided tour in a minivan. This is the cheapest most flexible private tour that clearly states that you can choose your own departure time (between 6 AM and 1.30 PM). Furthermore, entrance tickets and a guided tour are included.
  • Private transfer and a guided tour. This is the most expensive, but also the best-rated private Auschwitz day trip with the most customer reviews. The tour is flexible and they say they’ll do their best to accommodate any requests in terms of departure time as well as the duration of the tour. So you can stay in Auschwitz as long as you want, have plenty of time for lunch, etc. Entrance tickets and a guided tour are included.
  • Auschwitz & Wieliczka Salt Mine tour. This is the best private tour for those who want to visit Auschwitz as well as Wieliczka Salt Mine in one day (count on a very long day with a 7 AM departure and back at around 6 PM). It includes entrance tickets as well as guided tours at both attractions.
Bunk beds inside the barracks at Auschwitz concentration camp
Bunk beds inside the barracks at Auschwitz concentration camp
 

Important Information for Visiting Auschwitz Concentration Camp

  • Opening times. Both Auschwitz camps are open daily, except for New Year’s Day, Christmas Day and Easter Sunday. They open at 8 am, but the closing time varies depending on the time of year. Visiting hours and details of any scheduled closures can be found here. Both camps are free to visit, with paid guided tours available (and obligatory during certain times, as described above – see ‘What to Know about Auschwitz Tickets’ section).
  • Security is strict at Auschwitz I. The contents of your bag will be checked, you will need to pass through a metal detector and you may be asked for ID (so make sure you have it with you!).
  • Bags. Your bag MUST be smaller than 30 x 20 x 10 cm (the size of a very small purse) or you will not be allowed to bring it in. There are lockers available for a small fee, but these tend to get full at busy times. You may be able to leave your belongings in the tour bus or your private car, but it’s best not to take anything that you don’t absolutely need.
  • Accessibility. Both camps have very limited disabled access and would be very difficult for anyone with mobility issues to get around. There are also very few spots to sit and rest.
  • Facilities. There are bathrooms available at both camps, but bring some change with you as some require a small fee to enter. Auschwitz I site has a restaurant and a fast-food counter, but there is no food available at Auschwitz II. I would recommend bringing a few snacks and some water with you (and leave it in the car while visiting the first camp – eating or drinking inside the camps is not allowed). There are also good book shops in both camps.
  • Photography. You are allowed to take photographs in many areas of the camps, but no flash photography is allowed inside the buildings. There are certain areas where photography is completely forbidden, although we saw many people taking photos nonetheless. Some of the signage regarding photography is quite small and easy to miss, so I recommend checking before taking photos if you are unsure.
  • Clothing. Respectful clothing is a must. Also, dress warmly, and bring a jacket even in the warmer months. As mentioned above, Auschwitz II can feel particularly cold. I also recommend bringing plenty of sunscreen in the summer, as there is little shade in either camp.
  • Footwear. Wear comfortable, practical footwear – you will be walking long distances. The ground can be uneven and muddy, with loose rocks in places, so you may even want to consider hiking boots.
  • Auschwitz with kids. It is not recommended for children under the age of 14 to visit Auschwitz since much of the experience is simply too harrowing for a younger child to process. Some tours won’t allow younger children, but as far as visiting the camps goes – this is just a recommendation that is not strictly enforced. So it’s up to you to decide if you want to expose your kids to all the horrors of this place. Just beware that it can be really hard for the younger kids to understand and deal with what they’ll see in Auschwitz. As already said before, I myself visited Auschwitz as a teenager and it’s an experience I’ll never forget.

Have you visited Auschwitz and want to share your experience? Or are you planning a trip and have some questions? Feel free to leave a reply below.

*** Read aslo: Weekend in Krakow – Best Itinerary for 2 to 3 Days***

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Why and how to visit Auschwitz - history, practical information and best tours
 

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